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Unable to sign in from the front page. |
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Psydye 
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Joined: 22 Jan 2013 Location: PA, USA Status: Online Points: 12536 |
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 Topic: Unable to sign in from the front page.Posted: 31 Oct 2015 at 11:59am |
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Pretty much what it says on the tin.
Edited by Psydye - 31 Oct 2015 at 11:59am |
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adg211288
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Black Metal, Prog/AG Teams Joined: 05 Nov 2010 Location: United Kingdom Status: Offline Points: 22293 |
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Posted: 09 Nov 2015 at 3:20am |
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Sorry for the slow response. Are you still having this problem?
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Psydye
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Posted: 09 Nov 2015 at 4:58am |
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Unfortunately, yes.
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adg211288
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Black Metal, Prog/AG Teams Joined: 05 Nov 2010 Location: United Kingdom Status: Offline Points: 22293 |
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Posted: 09 Nov 2015 at 5:01am |
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Does the problem persist using a different web browser or computer?
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Psydye
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Posted: 09 Nov 2015 at 7:06am |
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It would seem so.
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adg211288
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Black Metal, Prog/AG Teams Joined: 05 Nov 2010 Location: United Kingdom Status: Offline Points: 22293 |
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Posted: 09 Nov 2015 at 7:30am |
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Ok, I recall that this sort of thing has happened before. Fortunately I still have the a record of it in my PM's. You could try the following:
Change your password via the forum and see if you can then log-in to the main site. If that doesn't work, consider making a secondary account for testing purposes to see if that works. We'll know then if the problem is on your end or a glitch on your account.
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Psydye
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Joined: 22 Jan 2013 Location: PA, USA Status: Online Points: 12536 |
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Posted: 09 Nov 2015 at 5:43pm |
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Well I tried everything you said, but unfortunately nothing worked.
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adg211288
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Black Metal, Prog/AG Teams Joined: 05 Nov 2010 Location: United Kingdom Status: Offline Points: 22293 |
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Posted: 10 Nov 2015 at 2:05am |
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The fact that a second account doesn't work either suggests to me that the problem is somehow on your end. Is the account test01 the one you made? I'd like to take control of it to see if it works from my end just to confirm. I may have to try to get in touch with M@X for this one, but I'll try to think of what else we could try in the meantime.
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Psydye
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Posted: 10 Nov 2015 at 7:54am |
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Yeah that's the one I made.
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adg211288
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Posted: 10 Nov 2015 at 8:06am |
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Thanks.
I can confirm that test01 at logs in absolutely fine here. Whatever the problem is, it's on your end rather than MMA's. You might try cleaning your computer of temporary files such as cookies and then trying again (Ccleaner is a good free tool for doing this). Then make sure that your browser is set to save cookies, as log-ins sometimes won't hold without them.
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